SERVICES
MINITEL NEXT: Complete service for our partners
Installation
Minitel NEXT's specialized technical team provides consulting and installation services for most of the portfolio's products. She is highly qualified and, even more important, she has experience and knows the details that make the difference. Whether installing, configuring or managing the chosen solution, at Minitel NEXT we offer complete support for the entire range of products we sell for faster problem resolution,_cc781905-5cde-3194-bb3b- 136bad5cf58d_no complications.
Available for most off-the-shelf hardware solutions. We configure before we deliver.
Service of
preconfiguration
Training to help integrate Minitel solutions into their own environments.
Consultancy
Technology is constantly changing and Minitel NEXT recognizes the challenges of partners and their customers. Therefore, we provide an extensive range of consultancy services to help you with the implementation of technologies, ensuring that the solutions are optimized and working smoothly and that the configurations reflect the environment in question.
pre-sales consulting
To ensure complex deployments meet customer expectations (on-site planning to adapt hardware and software configurations to customer's exact needs).
On-site technical support
We provide technicians to travel to the facilities of customers to identify and solve their specific problems, with maintenance or “by the hour” contracts.
Manufacturer specific consultancy
That ensures that products are working correctly and that the configurations are suitable for the required environments.
WEBROOT | More profitability and better services for SMEs
Management and maintenance of computer parks
ConnectWise Automate
Finding a solution that simplifies the provision of daily services to customers, avoids the frequent dispatch of technicians to the site and that corrects 90% of problems remotely is essential, not only to be able to support more customers, without having to increase the technical team , but also to improve the quality of service and reduce costs.
ConnectWise Automate is an RMM solution (remote control and management) that allows you to solve service and network problems through the proactive management of your customers remotely. Enables a 360 ° view of the computer park, thanks to a single administration console.
Real-time, simultaneous and centralized management of multiple clients, to eliminate errors before they become problematic
Automation of frequent tasks, so technicians can focus on more complex problems and provide better services
Full visibility of endpoints and users for quick reaction as soon as the error occurs, without any interruption from users
RMM solution that allows you to improve IT performance through auditing, management, supervision, support and reporting of problems at stations and networks